KitchenAid KBEU121T User Manual download pdf (Page 12)

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■ Is the main or regulator gas shutoff valve in the off

position?

See the Installation Instructions.

■ Is the gas supply properly connected?

Contact a trained repair specialist or see Installation

Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you

use only factory specified parts. These factory specified parts will

fit right and work right because they are made with the same

precision used to build every new KITCHENAID

appliance.

To locate factory specified parts in your area, call us or your

nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors and service

companies. KitchenAid designated service technicians are

trained to fulfill the product warranty and provide after-

warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your

area, you can also look in your telephone directory Yellow

Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with

any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

LP Gas Conversion Kit

Order Part Number W10118099

Kitchen and BBQ Grill Degreaser

Order Part Number 31617

KitchenAid

Stainless Steel Cleaner and Polish

Order Part Number 4396920

KitchenAid

Stainless Steel Wipes

Order Part Number 8212510

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:

1-800-807-6777.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Referrals to local dealers, repair parts distributors and service

companies. KitchenAid Canada designated service

technicians are trained to fulfill the product warranty and

provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid

Canada with any questions or concerns at:

Customer Interaction Centre

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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KitchenAid KBEU121T User Manual Page 12

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