Kitchenaid KEMS377D User Manual download pdf (Page 54)

roubleshooting

Most cooking problems often are caused by little things you can find and fix without tools

of any kind. Check the lists below and on the next page before calling for assistance or

service. If you still need help, see “Requesting Assistance or Service” on pages 56 and 57.

If nothing operates, check the following:

Is the microwave oven wired into a live circuit with the proper voltage?

(See Installation Instructions.)

▼

Have you blown a household fuse or tripped a circuit breaker?

▼

Has the electric company experienced a power failure?

▼

SERVICE

POWER

PROBLEM

The microwave oven

will not run

Microwave cooking

times seem too long

The turntable will

not turn

CAUSE

• The door is not firmly closed and latched.

• You did not touch START.

• You did not follow directions exactly.

• An operation that was programmed earlier is still running.

• The electric supply to your home is low or lower than normal.

Your electric company can tell you if the line voltage is low.

• The cook power is not at the recommended setting. Check the

“Microwave cooking chart” on page 49.

• Larger amounts of food need longer cooking times.

• The turntable is not correctly in place. Make sure the turntable

is correct-side up and is sitting securely on center shaft.

• The support is not operating correctly. Call an authorized

KitchenAid service technician for repair. Cooking without the

turntable can give you poor results.

Other possible problems and their causes:

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Kitchenaid KEMS377D User Manual Page 54