KitchenAid KHDS 1160/I Instruction for Use download pdf (Page 15)

If the hob is not working properly, work through

this guide before contacting our Customer Care

Centre.

The burner does not ignite, or the flame is

unsteady? Check that:

1. The gas, or electricity supply has not been

interrupted and that the control knob is turned

fully on.

2. The gas supply has not run out.

3. The openings on the burner have become

blocked.

4. The end of the electronic igniter is clean.

5. All the parts on the burner are properly

positioned.

The flame doesn’t stay on? Check that:

1. The button was pushed in properly when

turning on the burner for the time required to

activate the safety thermocouple.

2. The burner’s openings are not blocked near, or

around the thermocouple.

3. The end part of the thermocouple is clean.

The pans are not stable? Check that:

1. the bottom of the pan is perfectly flat.

2. the pan is centred on the burner.

3. the pan supports are correctly positioned with

all the rubber feet in place.

Troubleshooting guide

Before contacting our Customer Care Centre

please check to see if the problem can be

fixed by refering to the troubleshooting guide.

1. If the fault persists contact us on 00800-3810-

4026. We will ask you for some information, it

will help us, help you if you have the following

information ready to give us:

• A short description of the falut

• The serial number and model number of the

appliance

• The service number ( the number after the

word service on the rating plate on the bottom

of the hob. The service number can also be

found in the warranty booklet.

• Your name, full address including postcode and

telephone number.

Note: If there is a problem with your hob,

failure to contact us could seriously

compromise the safety and quality of this

appliance.

After Sales Service

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