KitchenAid KCM0402CS Manual download pdf (Page 10)

10

Arranging for Service after the Warranty Expires, or

Ordering Accessories and Replacement Parts

In the United States and Puerto Rico:

For service information, or to order

accessories or replacement parts, call toll-

free at 1-800-541-6390 or write to:

Customer eXperience Center,

KitchenAid Portable Appliances,

P.O. Box 218, St. Joseph, MI 49085-0218

Outside the United States

and Puerto Rico:

Consult your local KitchenAid dealer or

the store where you purchased the Coffee

Maker for information on how to obtain

service.

For service information in Canada:

Call toll-free 1-800-807-6777.

Or write to:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

Hassle-Free Replacement Warranty –

50 United States, District of Columbia, and Puerto Rico

We’re so condent the quality of our

products meets the exacting standards

of KitchenAid that, if your Coffee Maker

should fail within the rst year of ownership,

KitchenAid will arrange to deliver an

identical or comparable replacement to

your door free of charge and arrange to

have your original Coffee Maker returned

to us. Your replacement unit will also be

covered by our one year limited warranty.

Please follow these instructions to receive

this quality service.

If your Coffee Maker should fail within the

rst year of ownership, simply call our

toll-free Customer eXperience Center at

1-800-541-6390 Monday through Friday.

Please have your original sales receipt

available when you call. Proof of purchase

will be required to initiate the claim. Give

the consultant your complete shipping

address. (No P.O. Box numbers, please.)

When you receive your replacement Coffee

Maker, use the carton and packing materials

to pack up your original Coffee Maker. In

the carton, include your name and address

on a sheet of paper along with a copy of the

proof of purchase (register receipt, credit

card slip, etc.).

Hassle-Free Replacement Warranty – Canada

We’re so condent the quality of our

products meets the exacting standards of

the KitchenAid

®

brand that, if your Coffee

Maker should fail within the rst year of

ownership, KitchenAid Canada will replace

your Coffee Maker with an identical or

comparable replacement. Your replacement

unit will also be covered by our one year

limited warranty. Please follow these

instructions to receive this quality service.

If your Coffee Maker should fail within the

rst year of ownership, take the Coffee

Maker or ship collect to an Authorized

KitchenAid Service Centre. In the carton

include your name and complete shipping

address along with a copy of the proof of

purchase (register receipt, credit card slip,

etc.). Your replacement Coffee Maker will

be returned prepaid and insured. If you

are unable to obtain satisfactory service

in this manner call our toll-free Customer

eXperience Centre at 1-800-807-6777.

Or write to us at:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

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