KitchenAid KRFC400ESS Use and Care Manual download pdf (Page 14)

TROUBLESHOOTING

First try the solutions suggested here. If you need further

assistance or more recommendations that may help you avoid a

service call, refer to the warranty page in this manual and scan the

code with your mobile device, or visit http://

kitchenaid.custhelp.com. In

Canada, visit www.kitchenaid.ca

(website may not be compatible with some mobile devices).

below:

In the U.S.A.:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada:

KitchenAid Brand Home Appliances

Customer eXperience Centre

200 – 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Refrigerator Operation

The refrigerator will not operate

■ Power cord unplugged? Plug into a grounded 3 prong outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker. If the problem continues,

call an electrician.

■ Are controls on? Make sure the refrigerator controls are on.

See “Using the Control(s).”

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting

will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its

high-efficiency compressor and fans. The unit may run even

longer if the room is warm, a large food load is added, doors are

opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this

reduction, you may hear intermittent noises from your new

refrigerator that you did not notice from your old model. Below are

listed some normal sounds with explanations.

■ Buzzing - heard when the water valve opens to fill the ice

maker

■ Pulsating - fans/compressor adjusting to optimize

performance

■ Hissing/Rattling - flow of refrigerant, movement of water

lines, or from items placed on top of the refrigerator

■ Sizzling/Gurgling - water dripping on the heater during

defrost cycle

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down

■ Water running - may be heard when ice melts during the

defrost cycle and water runs into the drain pan

■ Creaking/Cracking - occurs as ice is being ejected from the

ice maker mold

The doors will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back into the

correct position.

The doors are difficult to open

■ Gaskets dirty or sticky? Clean gaskets and contact surfaces

with mild soap and warm water. Rinse and dry with soft cloth.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

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KitchenAid KRFC400ESS Use and Care Manual Page 14

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